Duties & Taxes

NUVOLA JEWELRY provides Delivery Duties Paid (DDP) shipping to all EU countries. This ensures that all applicable duties and taxes are already included in the total price at the time of your order, eliminating any additional costs upon delivery.

DELIVERY OUTSIDE THE EU

If you select Delivery Duty Unpaid (DDU) as the destination for your order from NUVOLA JEWELRY, please note that the price you pay will not include any relevant import duties and sales taxes. Customs policy and import duties may vary depending on your country.

You can pay the necessary taxes and duties on the delivery website on your order's tracking page.

In the event that the duties or import charges remain unpaid, the order will be returned to NUVOLA JEWELRY. The cost of delivery will be charged to you, the recipient.

Please be aware that if you request a refund for an item on which you've already paid duty, we are unable to refund the duty as it is not collected by us.